TikTok has become a very popular social media platform all over the world. From funny videos to educational content, almost anyone can find something interesting on TikTok. However, there are times when users face a problem where TikTok cannot be opened on their device, be it Android or iPhone. This problem is certainly very annoying, especially if you are someone who regularly uses this application. Then, why can’t TikTok be opened? Let’s discuss some common causes and how to deal with them.
1. Why can’t TikTok be opened on an Android cellphone?
Android users often experience a problem where the TikTok application cannot be opened at all. There are several reasons that might cause this to happen:
A. Piled Up Application Cache
Accumulated cache can be one of the main reasons why the TikTok application cannot be opened. Cache is temporary data stored by applications to speed up the loading process. However, if this cache is never cleaned, it can cause the application to become slow or even crash.
- Open Arrangement on your Android cellphone.
- Choose Application or Apps & Notifications.
- Search and select TikTok.
- Click Storage and select Clear Cache.
B. Problems with Internet Connection
An unstable or slow internet connection can also cause TikTok not to open. Make sure you are connected to a strong WiFi network or adequate data plan.
C. Incompatible Android Version
Android versions that are too old may not be compatible with the latest version of TikTok. Make sure your device is running a version of Android that supports this app.
- Open Arrangement and select About Mobile.
- Find and click Software Update.
- If there is an update, update immediately.
D. Problems with Third Party Applications
Some third-party apps, such as antivirus or battery saver, may interfere with TikTok’s performance. Try temporarily deactivating the application and reopening TikTok.
2. Solution for TikTok Cannot be Opened on iPhone
iPhone users are not immune from this problem either. Here are some solutions you can try:
A. Restart your iPhone
A simple but often effective step is to restart your iPhone. This can help refresh the system and resolve any temporary issues that may occur.
- Press and hold the button Power until the slider to turn off appears.
- Slide the slider to turn your iPhone off, then turn it back on by pressing the button Power.
B. Check for TikTok App Updates
An outdated version of the application may be the reason why TikTok won’t open. Make sure you always use the latest version of this application.
- Open App Store on your iPhone.
- Search for applications TikTok.
- If there is an update, click it Update.
C. Check Network Settings
Problems with the network settings on your iPhone can also cause TikTok to not open. Try to reset network settings.
- Open Arrangement and select General.
- Choose Resetthen click Reset Network Settings.
D. Delete and Reinstall TikTok
If all the steps above don’t work, try uninstalling the TikTok app and reinstalling it. This can help eliminate any bugs that may exist in the application.
3. Overcome TikTok Can’t Be Opened After Update
Application updates are usually aimed at fixing bugs and improving performance. However, there are times when after updating, TikTok can’t even be opened. Here are some steps you can take:
A. Restart the Device
The first step you can try is restarting your device. This can often resolve temporary issues caused by updates.
B. Storage Space Check
App updates require additional storage space. If your device storage is almost full, TikTok may not run properly.
- Open Arrangement and select Storage.
- Delete unnecessary files or applications to make more space.
C. Clear Cache and Application Data
If TikTok still won’t open, try clearing the app’s cache and data to refresh its performance. However, make sure you know that this will delete all existing settings and preferences.
D. Wait for the Next Update
If this problem is caused by a bug in the latest update, you may need to wait for the next update from TikTok which will usually fix the problem.
4. TikTok Can’t Be Opened on WiFi Network – What’s the Solution?
Several users reported that TikTok could not be accessed when using certain WiFi networks. This can be caused by several factors, such as:
A. Problem with WiFi Router
A problematic router could be the reason TikTok can’t be opened. Try restarting your router or contacting your internet service provider to check for possible problems.
B. DNS settings
Incorrect DNS settings can prevent access to some applications, including TikTok. Try to change the DNS settings on your device.
- Open WiFi Settings on your device.
- Select the WiFi network you are using, then change the DNS settings to public DNS such as 8.8.8.8 And 8.8.4.4.
C. Check Firewall or Network Security Settings
If your WiFi network has a firewall or strict security settings, it may block access to TikTok. Make sure TikTok is allowed to access the internet via your network security settings.
D. Use a VPN
If the problem is related to your internet service provider blocking TikTok, you can try using a VPN to access the app.
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5. TikTok Not Responding or Continuously Loading
Apart from not being able to open, some users may face problems where TikTok is not responding or loading continuously. This could be caused by:
A. Problematic TikTok application
Sometimes, this problem is caused by a bug in the application itself. Try to force close the app and reopen it after a while.
B. Problems with the Device
If your device is overloaded or there are too many apps running in the background, TikTok may not respond properly. Try closing all other applications and try again.
C. Weak Internet Connection
A slow or unstable internet connection can also cause this problem. Make sure you are connected to a strong and stable network.
D. Masalah Server TikTok
If all the methods above don’t work, maybe the problem is with the TikTok server being down. You can check TikTok’s server status via third-party sites or applications that provide this information.
Conclusion: Understanding and Resolving TikTok Not Opening Issues
Facing the problem of not opening TikTok can be very annoying, especially for users who regularly access this application. However, by understanding the causes and trying some of the solutions discussed, you can deal with this problem more effectively.
Remember to always keep your device and apps updated to avoid future problems. Apart from that, keeping the cache and application data clean can also help improve TikTok’s performance on your device.
If all the methods discussed don’t work, don’t hesitate to seek further help from TikTok technical support or the online community. That way, you can continue to enjoy various interesting content on TikTok without any obstacles.
So, are you ready to enjoy TikTok again? Try the steps above, and hopefully your problem will be resolved soon!
| Problem | Solution |
|---|---|
| TikTok Cannot Be Opened on Android | Cleaning cache, checking internet connection, updating Android version. |
| TikTok Can’t Be Opened on iPhone | Restart iPhone, check for app updates, reset network settings. |
| TikTok Cannot Be Opened After Update | Restart the device, check storage space, delete cache and application data. |
| TikTok Cannot Be Opened on WiFi Network | Restart router, change DNS settings, check firewall. |
| TikTok Not Responding or Continuously Loading | Close other applications, check internet connection, check TikTok server status. |
FAQ about TikTok Cannot Be Opened
1. Does TikTok often experience the problem of not being able to open?
The problem of TikTok not opening can occur, but is usually caused by problems with the device or internet connection. Make sure your applications and operating system are always updated.
2. What should I do if TikTok can’t be opened after updating?
If TikTok can’t be opened after updating, try restarting your device, check storage space, and clear the application cache. If the problem persists, wait for the next update from TikTok.
3. How do you deal with TikTok that doesn’t respond or keeps loading?
If TikTok doesn’t respond, try closing all other running apps, check your internet connection, and make sure the TikTok server isn’t down.
4. Why can’t TikTok be opened when I use WiFi?
This problem could be caused by a problematic router, incorrect DNS settings, or a firewall blocking access to TikTok. Try to restart the router or change DNS settings.
5. Can the problem of TikTok not being opened be caused by a virus?
Viruses or malware are rarely the cause of TikTok not opening, but third-party applications that interfere with TikTok’s performance can cause problems. Make sure your device is free from suspicious apps.